Support
How can we help?
A person on our team reads and answers every message.
Contact us
- [email protected]
- Phone, text
- +1 (628) 303-7358
- Headquarters
- San Francisco, California
Disconnect Slack
Either way, Union stops answering in the workspace and deletes the workspace's Slack data right away.
From Union
A team owner opens the team page in Union and chooses Disconnect next to Slack.
From Slack
A workspace admin removes Union from the workspace's Manage apps page in Slack.
What gets deleted
- The workspace's access token
- Conversations with Union, in DMs and channels
- Files copied from those conversations
- People Union knows only through the workspace
People who also know Union another way (an account, an email or call with us, an introduction) keep their Union record; only their tie to the workspace is removed. Internal logs of model requests, kept for debugging and cost accounting, can contain message text; ask us and we delete those too.
Delete your data
Email [email protected] from the address you use with Union and ask us to delete your data. We confirm and complete it within 30 days.
Privacy policyReport a security issue
Email [email protected] with "Security" in the subject. Please give us time to fix an issue before disclosing it.